FAQ
How can I contact Fan Breezy?
You can email us anytime at info@fanbreezy.store. Our customer support team is ready to help you with any questions or concerns!
Do you ship worldwide?
Yes, we ship to most countries around the world.
Where do you ship from?
All orders are shipped from our warehouse based in [Your Shipping Location — please update this].
Can I change or cancel my order?
We process orders quickly! Please contact us within 12 hours if you want to change or cancel your order. After that, changes or cancellations aren’t possible, but you can return your order after delivery for a full refund if unused.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX) and PayPal.
When will my order be processed?
Orders are typically processed and shipped within 1-3 business days. Please allow extra time during holidays or sale seasons.
How long does the battery last on the mini fan?
Depending on the speed setting, the fan runs between 12 to 19 hours on a full charge.
How do I charge my mini fan?
Use the included USB cable to connect the fan to any USB power source, like a laptop, power bank, or wall adapter.
Can I use the fan and flashlight at the same time?
No, the fan and flashlight functions cannot operate simultaneously.
Are taxes and customs fees included?
Taxes and customs fees are your responsibility and are not covered by us. We’re not responsible for delays caused by your country’s customs department. For more information, please contact your local customs office.
How do I return an item?
Please contact us at info@fanbreezy.store to start the return process.
What if the item(s) I received are defective, incorrect, or damaged?
Please contact us immediately with your order number and photos of the item(s). We’ll do our best to resolve the issue as quickly as possible.
When will I receive my refund?
Refunds are credited to your original payment method within 7-10 business days after we receive the returned item or approve your cancellation request.